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Case Study

Migrating mobile services for a growing café business

The Client:
Boswells Café Group

Boswells Café Group is a family-owned café business operating multiple locations across the South of England and Wales. Known for quality food and welcoming atmospheres, Boswells has grown steadily and needed communications solutions to match their expanding footprint.

The Challenge

As Boswells Café Group continued to grow, their mobile and connectivity needs required attention:

Reviewing mobile communications to ensure they were competitive and fit for purpose
Needed a provider offering competitive solutions with a personal, responsive service
Multiple locations requiring reliable and consistent connectivity

“

Elevate Cloud stood out because they were proactive, responsive, and genuinely interested in understanding our business. Joe and his team worked hard to earn our business and have been easy to deal with throughout the process... We value having a local partner that is committed to building strong customer relationships and delivering a high level of service.

”

Nick Burn

Director, Boswells Café Group

The Solution

We provided a comprehensive mobile and connectivity solution tailored to Boswells' multi-site operations:

Business Mobile migration

Migrated 20 Business Mobile connections seamlessly
Minimal disruption to day-to-day operations during transition

Access to Multiple UK Networks

Best-in-class coverage across all café locations
Flexibility to choose the right network for each site

Ongoing account management

Dedicated account management with regular reviews
Proactive recommendations to optimise costs and performance

Connectivity Solutions

Trialling connectivity at the new Parkway site
Advice on future connectivity requirements as the business grows

Local Partnership

Personal, responsive service from a local team
Committed to building a long-term relationship

Services delivered for Boswells Café Group

Business Communications

Modern communication solutions with a fresh, forward-thinking approach to keep your team connected, collaborative, and productive.

Internet Connectivity

Fast, reliable broadband and Leased Line solutions designed to keep your business connected, productive, and running at full speed.

It's been brilliant working with Nick and the Boswells team. They value a genuine partnership, and that's exactly what we've built together. We're proud to support their growth and look forward to helping them connect even more locations in the future.