Book a call

Case Study

A new phone system and Leased Line for a trusted local supplier

The Client:
Corsham Building Plastics

Corsham Building Plastics is a trusted local supplier of windows, doors, and building products, serving trade and retail customers across the region with reliable service and expert knowledge.

The Challenge

Corsham Building Plastics were experiencing a range of issues with their existing provider that were impacting day-to-day operations:

Poor service and support from their existing provider
Slow response times when issues arose
Intermittent phone system issues affecting customer communications
Lack of local presence from their provider
Connectivity performance limitations hindering productivity
A desire for a simpler, more reliable solution

“

We changed our phone system part way through our contract and Joe & Alex were fantastic from start to finish. They took control of the whole process which meant we didn't have to worry about a thing, and everything was handled smoothly and professionally. The new system has been a huge improvement for the business and, as an added bonus, we've saved a significant amount of money each month.

”

Corsham Building Plastics

The Solution

We provided a complete communications and connectivity upgrade, including:

Elevate Voice Phone System

Modern, reliable cloud phone system replacing the legacy setup
Improved call quality and consistent uptime
Simple to use for all staff members

Dedicated Leased Line

High-speed dedicated connectivity for the business
Eliminated performance limitations of previous broadband
Reliable bandwidth supporting all operations

Responsive local support

Fast, friendly support from a local team
No more waiting around for slow response times
A genuine point of contact who knows the business

Smooth Migration & Project Management

Full management of the transition from old to new systems
Minimal disruption to day-to-day operations
Everything handled professionally from start to finish

Improved Reliability

Consistent, dependable phone and internet connectivity
No more intermittent issues impacting customer communications

Relationship-Led Partnership

A friendly, approachable team invested in the business
Local presence providing trust and accountability

Services delivered for Corsham Building Plastics

Elevate Voice

Seamless communication, video conferencing, and collaboration tools delivered in a single, feature-rich cloud platform.

Leased Lines

Dedicated Leased Line connectivity providing uncontended bandwidth, guaranteed performance, and proactive support for your business.

Working with Corsham Building Plastics was a great example of how a local partnership should work. From day one, the focus was on making things simple, improving reliability, and delivering a solution the team could genuinely depend on.